In the aftermath of a wound, illness, or injury, a Marine may require assistance with identifying resources available to support them through their recovery. The Recovery Care Coordinator (RCC) is one of the first non-medical points of contact for wounded, ill or injured (WII) Marines and their family, They help provide a support network to ensure a smooth transition either back to full duty, or to the civilian community. Designated RCCs are available to WII Marines and their families--whether they are assigned to the Wounded Warrior Regiment or remain with their operational units.
When Should I Consider Referring to a Recovery Care Coordinator?
The RCC program accepts Marines whether they are joined to the Wounded Warrior Regiment, located with their parent unit, resident in a military or civilian hospital, or joined to an I&I. The following may be considerations when referring for RCC support in addition to wounds, illnesses, and injuries:
- Is not expected to return to duty within 180 days
- Has multiple and/or complex medical needs (i.e. TBI or severe PTSD)
- Lacks a stable family environment or has complex family needs (i.e. EFMP)
- Is financially strained
- Has been referred to the Integrated Disability Evaluation System and requires support through the process but is not at the PEB stage
- Is nearing end of active service and has no transition plan (i.e. employment, housing, etc.)
How Do I Complete a Referral for Recovery Care Coordinator Support?
- Please contact the WWR Contact Center to request a RCC:
- Contact Center West: 888.738.7044 (Hours M-F 0730-1600, excluding holidays)
- Contact Center East: 910.451.2589 (Hours M-F 0730-1600, excluding holidays)
- A call center representative will assist you with the referral process
- Be prepared to present all known medical conditions, non-medical needs, and justification for the referral
Once a Marine is assigned, a RCC will contact the parent command to discuss the Marine's needs and support being offered. A RCC will continue to work with the command throughout the Marine's care.