Provided below are the levels of support the Wounded Warrior Regiment (WWR) can provide to your Marine. Please review each to see which level of support you might think is best.
Level I: Referral to Wounded Warrior Battalion
When a Marine or Sailor’s medical needs have surpassed the capabilities of the current unit and the unit can no longer support the individual, a referral may be submitted by the parent command to request transfer in either a Temporary Additional Duty (TAD) status or with a transfer by service record (TRxSR) to one of the Wounded Warrior Battalion Detachments.
Considerations for Acceptance (WWR 6300.1C)
The following criterial may be considered to justify acceptance of a Recovering Service Member (RSM) for TAD or TRxSR support:
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Wounds, illnesses, or injuries requiring extended or long term care and treatment or rehabilitation at one location.
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The parent command cannot support transportation requirements for the RSM due to complex care requirements.
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The RSM cannot perform a mission-related function with the parent command due to their medical conditions.
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The service member has multiple complex weekly medical appointments causing their inability to perform a function at the parent command.
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Service member's preference for geographical location of assignment will also be considered when it is proven feasible to enhance their recovery and rehabilitation. Under no circumstance will appropriate medical support be degraded to accommodate geographical location.
Considerations for Possible Disapproval (WWR 6300.1C)
For RSMs that do not meet the conditions for supplemental care management, the criteria below (not all inclusive) may be considered to justify disapproval:
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The RSM's absence from work for treatment does not interrupt or impede their ability to perform a beneficial function (i.e., the RSM can perform a mission-related function in their parent command even if it is outside their primary military occupational specialty). This may be subjective in cases where behavioral and psychological health is a consideration.
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The RSM has been processed into Physical Evaluation Board (PEB) of the Disability Evaluation System (DES). Generally, if the RSM's package has been submitted to the PEB phase of the Department of the Navy (DoN) DES, it is not beneficial to transfer the Marine to the WWR.
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The service member requires a level of monitoring or observation that cannot be provided by the WWR (e.g., 24-hour watch, extreme psychological or behavioral conditions, etc.).
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The service member is pending military or civil adjudication of charges.
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A line of duty investigation/determination (LODI) regarding the circumstances resulting in wounds, injuries, or illness has not been completed. This is not cause for denial in itself; the parent command retains the requirement to complete the investigation. In some instances, a Chronological Record of Medical Care (SF600) can be accepted by the medical board representative if all means to acquire the LODI have been exhausted.
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The service member is not in an inpatient status and not placed on a period of limited duty or has a history of non-compliance with medical treatment.
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Service members with an approved retirement.
Referral Submission Instructions to Wounded Warrior Battalions
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Referrals are reviewed by battalions Referral Board members and determinations are made by the Wounded Warrior Battalion Commanding Officer.
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Referrals denied for TAD or TRxSR may still be provided support by the Recovery Care Coordinator (RCC) Program or the Contact Center while they remain with their current unit.
Step 1: Complete the request for referral package (Three Documents)
1. Command Endorsement - signed by Battalion Commander or higher, no By Direction is authorized.
A command endorsement
2. Medical Questionnaire - Signed by Medical Officer or current Medical Provider. Include a copy of Limited Duty documentation, if applicable.
A medical questionnaire
3. Release of Information - Authorization for Disclosure of Medical or Dental Information form must be signed in ink or CAC by the Service Member or, if unable, the Next of Kin or Medical Power of Attorney.
A medical release signed in ink or CAC by service member
Step 2: Submission
Submit via encrypted email the completed request for support package to either Wounded Warrior Battalion East or West, depending on the Service Member's unit location. (General area of responsibility guideline is east and west of the Mississippi River.)
Wounded Warrior Battalion-East
S-3 Operations: WWBnEastReferrals@usmc.onmicrosoft.com
POC: Mrs. Beverly Robayo: beverly.robayo@usmc.mil
Wounded Warrior Battalion-West
S-3 Operations: wwbnw_referrals@usmc.mil
POC: Mr. Ryand Menendez: ryand.menendez@usmc.mil
Step 3 – Decision
You will receive confirmation of receipt of the request for support package along with a status update. Please allow up to two weeks for a decision to be made. You will receive formal notification of decision by email. Possible outcomes are:
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Transfer by Service Record, similar to a humanitarian transfer.
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Transfer by Temporary Additional Duty assignment.
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No transfer, provide External support through the Recovery Care Coordination Program.
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No transfer, provide External support through the Contact Center.
Reconsideration Process
1. Complete the reconsideration request letter. Enclose the original referral package and
decision letter. Requests must be received within 45 days of the Referral Board’s decision letter.
Request Letter Template
2. Submit via encrypted email to:
WWR Operations: omb_wwropscenter@usmc.mil
POC: Mr. Marvin Mowen: marvin.mowen@usmc.mil
Resubmissions
If circumstances have changed since the original referral package was submitted, a new revised referral package may be submitted at any time for another review.
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Level II: Recovery Care Coordinators (RCCs)
Recovery Care Coordinators (RCCs) are a resource available to Marines and Sailors and their families, whether they are assigned to WWR or remain with their current unit.
RCCs are non-medical case managers that assist wounded, ill, and injured Marines and Sailors with identifying individual goals for recovery, rehabilitation, and reintegration.
When Should I Consider Referring to a Recovery Care Coordinator?
The following may be considerations when requesting RCC support in addition to wounds, illnesses, and injuries:
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Is not expected to return to duty within 180 days.
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Has multiple and/or complex medical needs (i.e. TBI or severe PTSD).
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Lacks a stable family environment or has complex family needs (i.e. EFMP).
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Is financially strained.
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Has been referred to the Integrated Disability Evaluation System and requires support through the process but is not at the PEB stage.
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Is nearing end of active service and has no transition plan (i.e. employment, housing, etc).
RCC referrals can also happen automatically. Provided below are possible referral triggers:
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RCCs are automatically assigned to any individual that is very seriously injured (VSI) or seriously injured (SI) (as determined on the Personnel Casualty Report (PCR) submitted by the HQMC Casualty Branch).
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If the Marine or Sailor is transferred in either a Temporarily Additional Duty (TAD) or Transfer by Service Record (TRxSR) status to one of the Wounded Warrior Battalions a RCC is automatically assigned.
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If the Marine or Sailor is denied referral to one of the Wounded Warrior Battalions but is determined to require support while the individual stays with their current unit, a RCC will be assigned to provide External Support.
How Do I request RCC Support?
Call the Contact Centers (East or West) to request RCC support, or request support via the RCC Lead.
Be prepared to present all known medical conditions, non-medical needs, and justification for the request.
Once the request has been reviewed by the WWBn or the WWOC and approved for RCC support, a RCC will be assigned. The RCC will reach out to the parent command to introduce themselves and discuss the Marine's needs as well as reach out to the Marine and begin to assist them on their transition back to full duty, or civilian life.
Resources:
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There are two contact centers, one located at Wounded Warrior Battalion - East (WWBn-East - Camp Lejeune) and one located at Wounded Warrior Battalion - West (WWBn-West - Camp Pendleton). The contact centers are staffed by non-medical contact center representatives (CCRs) and non-medical case managers.
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Marine remains with their parent command.
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Contact center representatives (CCRS) conduct outreach via telephone and/or email during regular business hours.
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Needs assessments are conducted by the CCR, and information on programs and/or resources that would benefit the Marine are provided.
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Follow-on monitoring for identified issues can be provided.
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The WWBn CCRs may refer Marines to the Recovery Care Coordination Program (Level II Support) for additional support if appropriate.
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Candidates are usually capable of managing their own care, but may have occasional questions or concerns that can be addressed by a Contact Center Representative. The Contact Center can provide resources and guidance via phone or email and follow up if needed.
Resources:
Contact Information for WWR Contact Centers:
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